Legal terms for wallets and account access
Our Legal notice sets the conditions for opening, using and closing an account, while keeping the wording practical for Indonesian customers. We may ask you to confirm account details before access or before a wallet request is processed, so the account holder and payment destination can
-
1
be matched. DANA, OVO, GoPay and QRIS appear as payment context only; each wallet or bank route remains subject to its own checks and availability. Bank transfer and virtual account instructions must be followed exactly when shown in your account. Access depends on local law, and
-
2
we may limit or decline access when a legal or verification condition is not met. The notice also explains how to request a correction, ask about stored records, or raise a concern about a policy decision. Please read the current wording before opening an account, particularly
-
3
if you use more than one device or payment route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.